Written by
Harris
Harris Gram is a hospitality technology expert, PMS specialist, and business analyst with deep expertise in hotel operations, usability, and user experience. He writes about property management systems, hotel technology, digital transformation, and software design, helping hospitality professionals build more efficient, intuitive, and guest-focused solutions.
How-to guidesRevPAR Calculator: Work Out Your Number, Then Find Out Whether It's Any Good
The arithmetic takes a second: room revenue divided by available room nights. The useful part is what comes next — whether £80.67 is a good number for a twelve-room house in September, or a poor one.Harris8 min read
How-to guidesDirect Bookings vs OTA Commission: What a Booking Is Really Worth
A £220 booking is worth anywhere between £155 and £216 depending on which channel it arrived through. Here is how to work out the real take rate of each one, what shifting your mix is actually worth, and why net RevPAR is the only number that matches your bank account.Harris9 min read
Buying guidesBed and Breakfast Booking Systems: What a Small B&B Actually Needs
Most B&B software is a hotel system with the hotel parts left in, or a holiday-let calendar that has never heard of breakfast. Here is what actually matters at four to twelve rooms — including the one limit that quietly decides whether free calendar sync will work for you at all.Harris8 min read
How-to guidesHow to Increase RevPAR at a Small Hotel (Without Cutting Your Rates)
Discounting to chase occupancy is how a small hotel makes less money while looking busier. Six levers that lift RevPAR without touching your headline rate — and a 30-day plan for working through them.Harris9 min read
How-to guidesOccupancy, ADR and RevPAR: How to Calculate the Three Numbers That Matter
Occupancy tells you how full you were, ADR what you charged, RevPAR what your rooms actually earned. The formulas, a worked example for a 12-room guest house, the UK benchmarks worth measuring against, and the mistakes that quietly skew the numbers.Harris6 min read
How-to guidesHow to Sync Booking.com and Airbnb Calendars (And When iCal Stops Working)
iCal keeps a single cottage's dates straight across Booking.com and Airbnb for free. Here is how to set it up in both directions, what it quietly will not do, and the point where it stops being the cheap option.Harris8 min read
Buying guidesHoliday Let Booking Systems: What Self-Catering Owners Actually Need
Every holiday let booking system claims it syncs your calendars. Very few explain the difference between checking a feed every few hours and pushing an update the moment a booking lands. That gap is where your August weekends go.Harris9 min read
Buying guidesHidden Fees in Hotel Software: What to Check Before You Sign
The monthly price is rarely the full cost. The charges that tend to appear after signing — and the eight questions to put to every vendor in writing first.Harris9 min read
Buying guidesHotel Management Software, Reservation Systems and Channel Managers: What's the Difference?
A plain-English guide to hotel management software, reservation systems and channel managers — what each one does, and how many an independent UK property actually needsHarris9 min read
Buying guidesHow to Choose a Hotel PMS: A Checklist for Independent Hosts
How to choose a hotel PMS for an independent property: the jobs it has to do brilliantly, the costs that aren't on the pricing page, and the questions vendors don't expect.Harris8 min read
Buying guidesWhat Does a Hotel PMS Actually Cost in the UK? (2026 Guide)
What a hotel PMS really costs in the UK: per-room pricing, setup fees, channel and payment charges, and how to work out your true annual cost before you sign.Harris6 min read