A guest house booking system the whole team can run.
A guest house is usually a small team wearing several hats each. Stayvieo is a guest house system that gives everyone on shift the same live diary, keeps Booking.com, Airbnb and your own website in step, and sends the guest messages for you.
- From £39/month + VAT
- No commission on your bookings
- No setup fee, no lock-in
What a guest house booking system needs to handle.
The difference between a B&B and a guest house is often less about rooms than about people. Once more than one person is taking bookings — a partner, a part-timer, whoever is on the evening shift — a paper diary or a set of iCal links between booking sites starts to fail quietly. A guest house booking system gives everyone one live diary to read and write, so the booking taken at the door and the one from Booking.com never collide.
It also has to cope with the mix a guest house actually gets: singles and family rooms, a contractor in for four nights midweek, a couple down for the weekend, and drinks to settle at check-out. Our guide to guest house reservation systems walks through what changes when it is no longer just you — and when you do not need one yet.
Stayvieo puts the diary, channel manager, guest messaging and payments in one system. Two of the independent Canterbury properties we support are guest houses of six rooms and seven, and the way their small teams hand over between shifts shaped how the diary works.
One guest house system your small team can share.
Whoever is on — you, a partner, a part-timer — sees the same live picture of the house. No handover notes lost between shifts, no one guessing which room is ready or who is due in.
- One shared view of the whole house
- Roles and access to suit who does what
- Handovers that survive the shift change
- Simple enough for anyone to pick up
Stop juggling channels by hand.
Booking.com, Expedia, Airbnb and your own website all draw from one inventory, so you are never copying availability between sites or catching a clash after the fact. Set it once and let it keep itself straight.
- One inventory across every channel
- Availability updates itself everywhere
- OTA bookings land on the diary automatically
- No more spreadsheet reconciling
Guest comms that keep themselves tidy.
Confirmations, pre-arrival notes and follow-ups go out on your templates without you writing each one. Guest details, notes and history sit against the booking, so every message sounds like it came from someone who knows them.
- Booking confirmations sent automatically
- Pre-arrival and thank-you messages on templates
- Guest history and notes on every booking
- Consistent, personal comms without the effort
What to look for in a guest house booking system.
Six questions worth putting to any vendor — us included.
- 01
Several logins, one live diary
Everyone on shift reads and writes the same diary in real time, with roles set to suit who does what.
- 02
Two-way channel sync
Booking.com, Airbnb, Expedia and your own website on one inventory, so a room sold anywhere closes everywhere.
- 03
Handovers that survive the shift
Guest notes, special requests and arrival times kept on the booking, not on a sticky note by the phone.
- 04
Guest messages on templates
Confirmations and pre-arrival notes sent automatically, so the evening shift is not writing emails.
- 05
Deposits and extras on one bill
Deposits taken at booking, and breakfasts or bar drinks charged to the room and settled together at check-out.
- 06
All-in pricing, no lock-in
One monthly price with every module included, no commission on bookings and no contract to escape.
Works with everything else you run.
Bookings & front desk
One shared diary the whole team reads the same way.
ExploreChannel manager
Every channel on one inventory — no manual juggling.
ExploreGuest experience
Automated, personal messaging from confirmation to thank-you.
ExplorePayments & invoicing
Deposits, extras and the final bill on one folio.
ExploreWhat is a guest house booking system?
It is the shared diary every booking lands in — from your website, the booking sites, email and the phone — with channel sync, deposits and guest messages built in. Stayvieo does all of it in one system, from £39 a month + VAT.
Can more than one person use it at once?
Yes. Everyone on shift shares the same live view of the house, with roles and access set to suit who does what — so handovers stop getting lost between people.
Will it keep all my channels in sync?
It will. Booking.com, Expedia, Airbnb and your own website all run off one inventory, so availability stays right everywhere without you copying it across by hand.
Can I automate guest messages?
Confirmations, pre-arrival notes and follow-ups send on your own templates, with the guest’s details already filled in — personal comms without writing each one from scratch.
Is it hard to learn for a part-time team member?
No. The screens are deliberately plain, so a new team member can be reading the diary and adding bookings the same day.
Can I put breakfasts and bar drinks on the guest’s bill?
Yes. Restaurant and bar sales post straight to the guest’s folio, so the deposit, the room and the extras settle together on one bill at check-out.
Do I need separate tools for the diary, channels and messages?
No — that is the point. The diary, channel sync and guest comms are one system, so there is nothing to reconcile between them.
How much does a guest house system cost?
Stayvieo plans start from £39 a month + VAT, with every module included. There is no commission on your bookings and no setup fee — tell us about your guest house and we will confirm your price on a short call.
Is there a contract?
No lock-in. You can move your rooms, rates and bookings in with our help, and you stay because it works for the house, not because you are tied in.
Further reading.
See it on your own guest house.
See Stayvieo on your own property in a fifteen-minute call — no pressure, no script.
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